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Recycling of waste to material

Smart waste solutions

Increasing Resource Efficiency at Goodwill Industries of Kanawha Valley, Inc.

2. February 2023

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At Nordsense, our vision is to digitize the waste and resource industry to make the world more sustainable.

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Goodwill Industries of Kanawha Valley, Inc. is a non-profit organization in West Virginia, USA. It’s one of 161 independent Goodwill agencies in North America. Their projects are funded through donated clothing that the organization collects from thrift stores and clothing banks.

The organization operates in rural areas with long driving distances between clothing banks and thrift stores. Faced with overflowing clothing banks, lost donations, and limited resources, Goodwill wanted a more efficient approach to their clothing bank collections.


Goodwill installed smart sensors in 100 clothing banks and donation bins to optimize collection services, prevent contaminated donations, and eliminate overflowing bins.

With smart sensors in all of their containers, Goodwill can remotely monitor fill levels. Instead of physically checking containers, they can simply log onto the Nordsense Platform for real-time data on the usage of clothing banks, as well as reports on how to improve collection routes.


Goodwill’s smart sensors are helping them make the most of their limited resources, collect more donations, and fund more charitable projects. The organization are experiencing a range of benefits, including:

  • Better resource efficiency
  • Increased donations
  • Optimized collection routes

“We’re now on track for the best month in donation collection. All because our team can dive into the data and make better decisions,”Kassia Lilly, Vice President of Operations at Goodwill Industries of Kanawha Valley, Inc.


Read the full case story here.